Privacy Policy
Operator: SpecBots Analytics Limited
Website: https://specbots.io
1. Introduction
SpecBots Analytics Limited ("SpecBots," "we," "us," or "our") respects user privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how we collect, use, store, protect, and disclose information when you access SpecBots.io, register an account, activate trading bots, conduct cryptocurrency transactions, or participate in the SpecBots Partner Program.
Our approach emphasizes data minimization, account security, and privacy-conscious operation.
By using the Platform, you acknowledge this Privacy Policy. Where applicable law requires consent for a particular processing activity, we will obtain that consent separately.
2. Information We Collect
The information we collect depends on how you use the Platform and which features you access.
2.1 Account Information
When you register or maintain an account, we may collect:
• Email address.
• Username and account identifier.
• Password credentials, stored using appropriate security protections.
• Security-related account settings.
• Cryptocurrency withdrawal wallet addresses.
• Account status, preferences, and configuration details.
You should not submit unnecessary personal information through account fields or support channels.
2.2 Cryptocurrency and Transaction Information
When you deposit cryptocurrency, activate a bot, receive a reward, or request a withdrawal, we may process:
• Cryptocurrency type and blockchain network.
• Transaction identifiers and wallet addresses.
• Deposit, activation, withdrawal, and reward amounts.
• Transaction timestamps and confirmation status.
• Bot configuration, cycle, and performance records.
• Account balance and transaction ledger entries.
• Withdrawal requests and transaction review outcomes.
Public blockchain transactions may be visible to anyone using the relevant blockchain explorer. SpecBots cannot make public blockchain data private or remove information from a decentralized network.
2.3 Technical and Security Information
We may collect technical information necessary to operate and protect the Platform, including:
• IP address and approximate location derived from it.
• Browser type, device information, and operating system.
• Login timestamps and authentication events.
• Session information and security logs.
• Error reports, performance diagnostics, and suspicious activity indicators.
We use this information to maintain service functionality, investigate incidents, prevent abuse, and protect accounts.
2.4 Identity Verification Information
Standard registration, bot activation, and withdrawal processes may not require identity verification.
However, we may request additional information, including identity verification documents, when reasonably necessary to reset a Security Password, recover an account, investigate suspected fraud, address security concerns, or meet applicable legal obligations.
Where verification is conducted through a third-party provider, the information processed and the provider's role will depend on the applicable verification arrangement.
2.5 Support Communications
If you contact support, we may process your email address, messages, attachments, and related account or transaction details to respond to your request and maintain appropriate support records.
Please avoid sending private keys, seed phrases, full passwords, or other credentials that support does not need.
2.6 Partner Program Information
If you participate in the SpecBots Partner Program, we may process your partner identifier, partner link activity, qualifying activation records, reward calculations, reward balances, and payout status.
This information is used to administer the program, calculate eligible rewards, prevent abuse, and maintain accurate records.
3. Information We Do Not Intentionally Request for Routine Use
SpecBots is designed to support standard account use without requiring routine identity verification.
We do not ask users to provide private keys or wallet seed phrases to operate their accounts.
However, the absence of routine KYC does not mean that SpecBots never processes identity information or that every transaction is anonymous. Blockchain transactions may be traceable, and additional verification may be required in circumstances described in this Policy or where required by law.
4. How We Use Information
We may use information for the following purposes:
Platform operation
• Creating and maintaining accounts.
• Processing bot activations and eligible transactions.
• Displaying account balances and transaction histories.
• Managing withdrawal requests and partner rewards.
• Providing support and maintaining service functionality.
Security and fraud prevention
• Authenticating users and protecting account access.
• Detecting suspicious transactions, unauthorized access, and abuse.
• Investigating technical errors and maintaining accurate account records.
• Enforcing Platform terms and security restrictions.
Legal and compliance purposes
• Responding to valid legal requests.
• Meeting applicable regulatory, accounting, or recordkeeping obligations.
• Investigating potentially unlawful conduct where appropriate.
• Applying eligibility restrictions and sanctions controls when legally required.
Service improvement
• Diagnosing errors and improving usability.
• Assessing reliability and performance.
• Understanding aggregate usage patterns where appropriate.
Communications
• Responding to support requests.• Sending essential account, transaction, and security notices.• Providing service or policy updates.• Sending optional marketing communications where permitted and, when required, with consent.
We seek to use information only for legitimate, relevant purposes and to limit access to those who need it.
5. Legal Bases for Processing
Where applicable data protection law requires a legal basis, we may process personal information on one or more of the following grounds:
• Contractual necessity: To create your account and provide requested Platform services.
• Legitimate interests: To protect accounts, prevent fraud, maintain security, improve services, and administer the Platform, where those interests are not overridden by your rights.
• Legal obligations: To comply with applicable laws, lawful requests, and required recordkeeping.
• Consent: For activities requiring your consent, such as certain optional cookies or marketing communications.
The applicable legal basis depends on the type of information, the purpose of processing, and the jurisdiction involved.
6. Cookies and Similar Technologies
SpecBots may use cookies or similar technologies to support account sessions, remember preferences, maintain security, and understand Platform performance.
These technologies may include:
• Essential technologies: Required for authentication, security, and core Platform functionality.
• Preference technologies: Used to remember settings or preferences.
• Analytics technologies: Used, where implemented, to understand usage and diagnose problems.
• Marketing technologies: Used only where applicable and subject to relevant consent requirements.
You may be able to control cookies through your browser or the Platform's consent settings. Disabling essential cookies may prevent certain features from functioning correctly.
The specific cookies, providers, and retention periods should be documented in a cookie notice where applicable.
7. When We Share Information
SpecBots does not treat user information as a public asset. We may disclose relevant information in limited circumstances, including the following.
7.1 Service Providers
We may share information with service providers that help operate the Platform, such as hosting, infrastructure, security, email delivery, technical support, analytics, or verification providers, where such services are used.
Providers should receive only the information reasonably necessary for their assigned functions and be subject to appropriate contractual or legal protections.
7.2 Legal Requirements
We may disclose information when we reasonably believe disclosure is required by applicable law, a valid court order, a lawful regulatory request, or another binding legal obligation.
Where legally permitted, we may seek to limit the scope of a disclosure to the information properly required.
7.3 Security, Fraud, and Enforcement
We may use or disclose relevant information to investigate suspected fraud, unauthorized access, abuse, violations of the Platform's Terms & Conditions, or threats to users, the Platform, or others.
7.4 Corporate Transactions
If SpecBots undergoes a merger, restructuring, acquisition, financing, or transfer of business assets, relevant information may be disclosed to the parties involved where appropriate safeguards and applicable law permit it.
7.5 With Your Direction or Consent
We may share information where you request or authorize a disclosure, or where another lawful basis permits it.
We do not sell personal information to advertisers as a business practice. Any sharing arrangements must remain consistent with applicable privacy law and the purposes described in this Policy.
8. Cryptocurrency and Blockchain Transparency
Cryptocurrency transactions operate through public or otherwise externally observable blockchain networks.
Depending on the network and transaction, publicly available information may include wallet addresses, transaction amounts, timestamps, and transaction histories.
SpecBots may process blockchain information to confirm deposits, reconcile transactions, administer bot activations, process withdrawals, and investigate suspicious activity.
We cannot control independent blockchain operators, public explorers, external wallet providers, or third parties that independently analyze public blockchain data.
You should not assume that a wallet address or transaction is anonymous simply because it does not display your name.
9. Data Storage and International Transfers
Your information may be processed or stored in the jurisdictions where SpecBots and its relevant service providers operate.
Where personal information is transferred internationally, we will apply safeguards required by applicable law, where relevant. Such safeguards may include contractual protections or other legally recognized transfer mechanisms.
The specific hosting locations, service providers, and international transfer arrangements depend on the Platform's actual infrastructure and should be confirmed before this Policy is published.
10. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including providing services, maintaining account security, resolving disputes, and meeting applicable legal obligations.
Different categories of information may be retained for different periods.
For example:
• Account information may be retained while your account is active and for a reasonable period afterward.
• Transaction and accounting records may need to be retained to meet legal or financial recordkeeping obligations.
• Security logs may be retained for periods appropriate to investigating incidents and preventing abuse.
• Support communications may be retained as needed to resolve requests and document relevant decisions.
• Identity verification information, where collected, should be retained only as permitted or required by applicable law and the relevant verification arrangement.
When information is no longer required, we will take reasonable steps to delete it, anonymize it, or otherwise dispose of it securely, subject to legal and technical limitations.
Closing your account does not necessarily result in immediate deletion of all associated records.
11. Information Security
SpecBots uses or intends to use appropriate technical and organizational safeguards to protect information against unauthorized access, disclosure, alteration, loss, or misuse.
Security measures may include:
• Separate login and Security Passwords.
• Access controls and authentication safeguards.
• Protected storage of password credentials.
• Transaction validation and withdrawal reviews.
• Monitoring for suspicious activity.
• Restricted access to operational systems.
• Procedures for responding to security incidents.
No website, database, electronic transmission, or cryptocurrency system can be guaranteed completely secure.
You are responsible for protecting your credentials, securing your email account, using trusted devices, and never sharing private keys or seed phrases.
If you suspect unauthorized account access, contact support promptly at [email protected].
12. Account Changes and Privacy
SpecBots may update, correct, restrict, or disable account information when reasonably necessary to maintain accurate records, protect security, enforce the Platform's Terms & Conditions, investigate suspected abuse, or comply with law.
Where a change materially affects account access or information, SpecBots will handle it in accordance with applicable law and relevant contractual obligations.
Users may request correction of inaccurate personal information, subject to reasonable verification and any applicable legal limitations.
This Policy does not authorize arbitrary falsification of transaction records or the removal of legitimate rights to personal information.
13. Your Privacy Rights
Depending on your location and applicable law, you may have rights to:
• Request access to personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of personal information in eligible circumstances.
• Object to or request restriction of certain processing.
• Request a portable copy of certain information.
• Withdraw consent where processing relies on consent.
• Lodge a complaint with a competent data protection authority.
These rights are not absolute and may be subject to exceptions, including legal recordkeeping, security, fraud prevention, and the rights of other individuals.
To submit a privacy request, contact [email protected] and identify the nature of your request. We may need to verify your control of the relevant account before responding.
We will handle eligible requests within the timeframes required by applicable law.
14. Children's Privacy
The Platform is not intended for individuals who are not legally eligible to enter into a binding agreement or use the relevant financial services.
We do not knowingly seek to collect personal information from children in violation of applicable law. If we become aware that such information has been collected unlawfully, we will take appropriate steps to address it.
15. Third-Party Websites and Services
The Platform may contain links to external websites, blockchain explorers, wallet services, or other third-party resources.
Those services operate independently and may have their own privacy policies and data practices.
SpecBots is not responsible for the privacy or security practices of third parties that it does not control. You should review their policies before providing information or using their services.
16. Marketing and Communications
We may send essential communications relating to your account, security, transactions, policy changes, and requested support.
Where permitted, we may also send information about new features, products, or partner opportunities.
You may opt out of optional marketing communications where applicable. Opting out will not prevent essential service or security notifications.
17. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in the Platform, data processing practices, technology, or applicable legal requirements.
The latest version will display its effective or last-updated date. Where required, we will provide notice of material changes or obtain consent before implementing processing that requires it.
Your continued use of the Platform after an updated Policy takes effect will be handled in accordance with applicable law and any consent requirements.
18. Contact Us
For privacy questions, data access requests, correction requests, or other concerns about personal information, contact:
SpecBots Analytics Limited
Email: [email protected]
Website: https://specbots.io
Before publication, SpecBots should add any legally required registered business address, privacy contact details, or designated data protection contact.
Privacy commitment: SpecBots aims to collect only the information reasonably needed to operate, secure, and improve the Platform. Privacy-conscious design does not eliminate blockchain traceability, legal disclosure obligations, or the need for appropriate security checks.
